Strange question, I know, but try this - lift your right foot off the floor and make clockwise circles with it. While doing this, draw the number '6' in the air with your right hand. Did you notice your foot changing direction?
Strange question, I know, but try this - lift your right foot off the floor and make clockwise circles with it. While doing this, draw the number '6' in the air with your right hand. Did you notice your foot changing direction?Annoying when it comes to your own foot, fantastic when it comes to your business systems!
“Why?”
Because systems that can pick up anomalies and automatically correct, or simply notify the relevant managers of an issue, save time and help eliminate human errors.
“Give me an example of how such a system could help eliminate human error?”
Well, recently a German bank employee, who was supposed to transfer just €62.40 from a bank account belonging to a retiree, reportedly fell asleep for an instant while pushing on the number 2 key on the keyboard, making it a huge €222 222 222.22 order. The bank discovered the mistake shortly afterwards and corrected the error. All’s well that ends well they say, but wait…
An automated BPM system built with FlowCentric Processware would have been very useful in this case. A large a transaction such as this would have first been sent through to the employees’ manager for approval, before any money could have been moved. This system would have saved the bank from a lot of embarrassment and ensured that the trust their customers place in them, is never called into question.
Who Is Wining, Your Foot or You?
Before you spend the rest of your day trying to outsmart your foot, think about this simple experience from a business point of view…Human habits can be very hard to change!
Sometimes habits can be beneficial like habitually locking your house or eating healthily, however some human habits can be quite a challenge for companies. Many people don’t like change, they fear the unfamiliar and they worry that they will look like fools while they are trying to get to grips with the changes.
FlowCentric attempts to limit any trepidation that new users may feel, by presenting all processes in very easy to understand straightforward interfaces. Familiarity may breed contempt in some relationships, but when it comes to job performance and ensuring there is enough time to play a game of Angry Birds and laugh at the latest meme during a work day, people love a system that will help them finish faster and more effectively. Systems built with FlowCentric Processware offer just such capabilities.
So have you managed to outsmart your own foot yet?