Do you lay out the rules to your children and expect them to stick to each one without any further monitoring? No, because of that annoying little thing we call “free will”. You have to monitor them and remind them of the same things quite often.
Every Monday...
Did you:
- brush your teeth?
- pack your bag?
- make your bed?
- do your homework?
- feed the cat?
- take your lunch?
As a child develops, the rules that apply to them change, as does their understanding of the rules and their willingness to follow directions. In many ways, the same is true for a business and its employees. Organisations grow and change. Employee numbers grow; legislative requirements increase; strategic goals change.
How can an organisation ensure that they remain compliant and competitive? By making certain that all their employees follow the correct procedures, every time.
For a company of 5 that’s not too challenging, but for an organisation of 500 or 500 000, things can get a little tricky. This is where business process management (BPM) technology really begins to show its value.
Digitising and automating your business processes can alleviate a great deal of pressure from your managers, freeing them up to focus on important aspects of business, instead of playing prefect.
A business process management (BPM) platform, such as FlowCentric Processware, enables organisations to entrench their business rules in each step of every process. This preventative approach means that employees simply follow the instructions laid out on a consistent set of screens, capture the required data and hit submit. The BPM platform will then execute the next step according to the rules defined by business.
At no stage is an employee able to deviate from the system or alter the execution of the process. Each step in the process from initiation to completion is tracked and fully auditable, ensuring that every individual is held accountable for their role in each process.
Because people can be forgetful, notifications and reminders are automatically sent to users, from the system, whenever they have a task that needs to be completed.
In short, this approach means that employees are compelled to follow the correct procedures, managers are not forced to micromanage their teams, and stakeholders can be assured that audits will be simplified.
If only Monday mornings at home could be this easy!
By the way… “Did you take your lunch?”
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