FlySafair, pronounced "fly-saf-air," took flight in October 2014, quickly establishing itself as a key player in South Africa's aviation sector. Renowned for its reliability and affordability, FlySafair offers safe and efficient air travel solutions for both leisure and business travellers. With a robust fleet and an expansive domestic route network, FlySafair ensures seamless connectivity between major South African cities, setting industry benchmarks for punctuality and professionalism.
A recipient of prestigious awards for punctuality and customer satisfaction, FlySafair is committed to surpassing expectations and delivering exceptional service. From global accolades like the Skytrax Award for Best On-Time Low-Cost Carrier to local honours such as the South African Civil Aviation Excellence Awards, FlySafair consistently upholds its reputation for excellence.
Central to FlySafair's success is its dedication to operational efficiency and customer-centricity. Leveraging a lean operational model and cutting-edge technology, the airline continuously enhances its processes to offer accessible air travel options without compromising on quality or safety standards.
In 2014, FlySafair embarked on a partnership with FlowCentric, harnessing the power of FlowCentric Processware to manage its intricate business processes. Over the past decade, FlySafair has developed and implemented over a hundred bespoke automated processes on the FlowCentric Processware platform, cementing its role as a cornerstone of the airline's operations.
“With FlowCentric Processware, we have the agility and efficiency we need to meet the dynamic demands of the aviation industry, while maintaining our commitment to safety and customer satisfaction,” says FlySafair CEO, Elmar Conradie.
Eswee Vorster, CIO at FlySafair, explains, “The FlowCentric Processware platform allows us to build virtually any process management solution that our business requires. With this versatile platform, we can quickly deliver custom solutions that drive efficiency. This enables continuous innovation and gives us the added control and agility to adapt swiftly to change.”
FlowCentric’s CIO, Denis Bensch says “We are immensely proud to support a fellow South African company that prioritises excellence and customer satisfaction. With FlowCentric Processware, FlySafair has not only streamlined their operations but also set new benchmarks in the aviation industry. It's a privilege to play a part in their success story."
By investing in FlowCentric Processware, FlySafair demonstrates its commitment to innovation and operational excellence. The platform empowers the airline to streamline operations, enhance agility, and meet the evolving needs of its customers and the aviation industry.
FlySafair's objective is clear: to deliver on-time, cost-effective flights that result in satisfied customers. FlowCentric Processware plays a pivotal role in achieving this goal, assisting the airline to maintain efficiency, agility, and operational excellence while driving cost-savings and ensuring a seamless travel experience for passengers.
As FlySafair continues to soar to new heights, powered by the seamless integration of FlowCentric Processware into its operations, it reaffirms the notion that the most powerful companies are indeed powered by FlowCentric Processware. With a steadfast commitment to innovation and operational excellence, FlySafair exemplifies what it means to lead with efficiency, reliability, and customer-centricity in the aviation industry.
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