Process is a double-edged sword: when it works well, it is barely noticeable as it slashes a path through often tricky situations; when it doesn’t, it’s a relentless...

The term “digital transformation”, like many tech trends that get overhyped, is in danger of being rendered meaningless by being used as a synonym for “modernisation”. A...

If the COVID-19 pandemic has taught us anything, it’s that the future is truly unpredictable and can arrive at breakneck speed. The world today is very different to what the...

When a virtual session of South Africa’s parliamentary proceedings was hijacked and flooded with pornographic images in early May, it made headlines around the world.

Many people are wondering just how much business process automation (BPA) can help to reduce the strain on organisations that need to continue operations, with limited staff...

Centralised supplier management provides better insights into supply chain risks and reduces the chances of an organisation scrambling in the event of a pandemic.