A leading boatbuilding and marine manufacturing company had built a global reputation for craftsmanship, safety, and quality. Yet, behind the scenes, the company’s operations relied on manual processes that slowed production, complicated compliance, and limited visibility across departments. The need for tailored business software was clear, but any solution had to integrate seamlessly with their existing Syspro system while preserving their commitment to precision and safety.

The Solution

Enter FlowCentric. With its deep expertise in business process automation, FlowCentric stepped in to help the company to streamline and optimise its operations. By implementing FlowCentric Processware, the company could eliminate inefficiencies, enhance compliance, and gain real-time visibility into critical business functions.

The Transformation Roadmap

FlowCentric designed a tailored solution covering multiple business areas, including:

• Procurement: Standardised and centralised processes ensured governance, traceability, and cost efficiency.
• Quality Control: Automated defect tracking and reporting improved oversight and product consistency.
• Environmental, Health & Safety (EHS): Digitised tracking of incidents, safety procedures, and compliance measures.
• Human Resources: Streamlined payroll, employee management, and recruitment workflows.
• Engineering & Production: Enhanced design task management and approval processes to keep production on schedule.
• Training & Development: Automated tracking of courses and employee skill development.

Charting the Journey

In December 2016, the manufacturer’s internal teams adopted FlowCentric Processware, bringing immediate improvements. With over 400 users accessing digitised workflows, tasks that once took days were completed in hours. Notifications and escalations ensured deadlines were met, and real-time reporting provided leadership with the insights needed to make informed decisions.

Smooth Sailing Ahead

The transformation delivered tangible benefits:

• Efficiency: Automated workflows reduced procurement cycle times and eliminated bottlenecks.
• Compliance & Governance: Full traceability and auditability of all processes ensured adherence to industry regulations.
• Visibility & Control: Real-time insights improved decision-making across departments.
• Scalability: The platform evolved with the company, adapting to new challenges and opportunities.
• Security: Role-based access control ensured data integrity and confidentiality.

Navigating the Future with Confidence

By embracing digital transformation, the manufacturer enhanced its global competitiveness while staying true to its values of craftsmanship, safety, and quality. With FlowCentric Processware in place, they continue to innovate and refine their operations, ensuring they remain a leader in their industry.

About FlowCentric

FlowCentric specialises in helping organisations like this manufacturer to develop and maintain custom business software solutions tailored to their needs. With a hands-on, collaborative approach, FlowCentric ensures that every system is built to work the way the company works – streamlining operations, ensuring compliance, and driving efficiency.

To take your business from #ChaosToClarity, contact FlowCentric for tailored business software.