In addition to increasing your bottom line and decreasing costs, process optimisation has a multitude of benefits. Many of these benefits are amplified through enlisting...

In any business, there are endless opportunities for optimisation. With numerous processes taking place, many people involved, and ever-evolving technology, process...

Denis Bensch, CIO of FlowCentric Technologies, notes that business process management (BPM) software has proven valuable to organisations across all economic sectors for many...

Despite the global economic uncertainty brought on by inflation, rising energy costs, and the threat of a recession, businesses plan to allocate more of their funds towards...

In 2019, half of all US manufacturing and distribution sales – $8.4 trillion in business-to-business sales – were processed manually, with customer service representatives...

The CEO’s role is to orchestrate the strategy and direction of the business. This role requires strategic thinking and execution. Since processes drive strategy, people,...