In 2019, half of all US manufacturing and distribution sales – $8.4 trillion in business-to-business sales – were processed manually, with customer service representatives...

Business leaders are tired of software implementations that do more harm than good. Many have been burned by big ticket solutions which, even if the technical implementation...

With the enormous changes and expenses wrought by the pandemic, many large digital projects were put on the back burner while companies weathered the storm.

Outdated IT systems, with their limited flexibility, are damaging productivity, hobbling corporate growth potential, increasing IT risk and potentially putting unnecessary...

As organisations launch more and more digital initiatives, many of which have been hastened by the disruptions wrought by the COVID-19 pandemic, it’s up to CEOs to monitor...

While technology glitches, both unintended and malicious, can erode stakeholder trust in businesses, correctly implemented and digitised processes can go a long way towards...