Off-the-shelf business management solutions often only support configuration changes, such as changing font sizes or colour schemes, and adding user roles and permissions,...

Denis Bensch, CIO of FlowCentric Technologies, notes that business process management (BPM) software has proven valuable to organisations across all economic sectors for many...

The advantages of bespoke software are often overlooked due to the wide variety of off-the-shelf options available today, coupled with the belief that bespoke software is...

Despite the global economic uncertainty brought on by inflation, rising energy costs, and the threat of a recession, businesses plan to allocate more of their funds towards...

In 2019, half of all US manufacturing and distribution sales – $8.4 trillion in business-to-business sales – were processed manually, with customer service representatives...

The CEO’s role is to orchestrate the strategy and direction of the business. This role requires strategic thinking and execution. Since processes drive strategy, people,...