I’m pretty sure some businesses are using the plot from the movie, How to Lose a Guy in 10 Days, as the inspiration for forging customer relations.

Do you lay out the rules to your children and expect them to stick to each one without any further monitoring? No, because of that annoying little thing we call “free will”....

So much has been written about “decluttering” in the last few years. Everything, from your home to your life, should be decluttered say all the books, blogs and boffins. With...

Have you ever experienced that peculiar moment when you spot a yellow car, and suddenly, yellow cars seem to appear everywhere? It's not just a quirk of perception; it's...

Unlike the weather, a successful business must pay attention to public opinion if they want to succeed. Complaints and compliments are equally useful to management as they...

And your systems should!

When it comes to software systems, a quote from George Bernard Shaw comes to mind.

“The reasonable man adapts himself to the world. The unreasonable...