There is no doubt that 2020 has been a strange year, but neither a global pandemic nor catastrophic economic disruption were enough to dissuade criminals from launching...

Process is a double-edged sword: when it works well, it is barely noticeable as it slashes a path through often tricky situations; when it doesn’t, it’s a relentless...

The term “digital transformation”, like many tech trends that get overhyped, is in danger of being rendered meaningless by being used as a synonym for “modernisation”. A...

If the COVID-19 pandemic has taught us anything, it’s that the future is truly unpredictable and can arrive at breakneck speed. The world today is very different to what the...

We have a schedule in our home, where each member takes a turn to do the dishes. When their round of dishes is finished it’s the next person’s turn. A great process when it...

The role of the chief information officer (CIO) has undergone substantial changes in the past two decades. These days, organisations lean on their CIO to keep data safe while...