Management consultant Lee J. Colan calls it "the yellow car phenomenon" - you buy, or simply notice, a yellow car and suddenly you find yourself seeing yellow cars all...

To get started with a Business Process Management (BPM) initiative, you must be focused on delivering business value. Take an incremental approach that allows you to...

Before embarking on any business process management (BPM) initiative, ensure that you have buy-in from senior management, and that all modifications fit into the larger...

The success of any Business Process Management (BPM) initiative is as reliant on the accuracy of the mapped processes and staff buy-in, as it is on the efficiency of the...