While technology glitches, both unintended and malicious, can erode stakeholder trust in businesses, correctly implemented and digitised processes can go a long way towards...

In 2021, Edelman’s Trust Barometer found that customers trust the technology sector more than any other, and they build that trust remarkably quickly.

As the COVID-19 pandemic heads into its second year, the yearning for normality in our lives grows stronger. However, just what normality will look like in the post-pandemic...

There is no doubt that 2020 has been a strange year, but neither a global pandemic nor catastrophic economic disruption were enough to dissuade criminals from launching...

The term “digital transformation”, like many tech trends that get overhyped, is in danger of being rendered meaningless by being used as a synonym for “modernisation”. A...

If the COVID-19 pandemic has taught us anything, it’s that the future is truly unpredictable and can arrive at breakneck speed. The world today is very different to what the...