How to Lose a Customer in 10 Ways

08-Jun-2016 12:58:11

I’m pretty sure some businesses are using the plot from the movie, How to Lose a Guy in 10 Days, as the inspiration for forging customer relations.

Eight Steps to make your Business Transformation stick

28-Oct-2015 09:25:00

There isn't a day that goes by when you don't read about the need to change, transform or re-invent your business, your life or your world.

The Yellow Car Phenomenon in Business Process Transformation

17-Jul-2015 10:16:00

Management consultant Lee J. Colan calls it "the yellow car phenomenon" - you buy, or simply notice, a yellow car and suddenly you find yourself seeing yellow cars all over....

Getting Started With Business Process Management

11-Jan-2013 08:30:00

To get started with a Business Process Management (BPM) initiative, you must be focused on delivering business value. Take an incremental approach that allows you to quickly...

Don’t Underestimate the Importance of an Executive Sponsor

10-Jan-2013 12:00:05

A digital strategy focuses on using technology to improve business performance, whether that means creating new products or reimagining current processes. As with all...

How to Succeed in Your Business Process Management Initiatives

12-Jan-2011 12:00:52

The success of any Business Process Management (BPM) initiative is as reliant on the accuracy of the mapped processes and staff buy-in, as it is on the efficiency of the...

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