An unprecedented malware attack began sweeping the globe late last week. Numbers are sketchy at present but security researchers estimate that more than 200,000 computers in...

What is the difference between BPMS and Workflow? Between DMS and CMS? Or ERP and a Custom Application? How does one make sense of all these system acronyms? How does one...

Successful business process optimisation is a lot like parenting, in that you frequently find yourself asking, “Why is this here?”

Innovation is the key that unlocks revolutionary business process design.

You may have read my previous article where I introduced the analogy of Business Process Management and Optimisation in parallel with Home Renovations. If not, you may want...

SharePoint has a workflow engine and is designed to manage document approvals, so why is it not the ideal Business Process Management Tool?