Denis Bensch, CIO of FlowCentric Technologies, notes that business process management (BPM) software has proven valuable to organisations across all economic sectors for many...

The advantages of bespoke software are often overlooked due to the wide variety of off-the-shelf options available today, coupled with the belief that bespoke software is...

Despite the global economic uncertainty brought on by inflation, rising energy costs, and the threat of a recession, businesses plan to allocate more of their funds towards...

In 2019, half of all US manufacturing and distribution sales – $8.4 trillion in business-to-business sales – were processed manually, with customer service representatives...

Business leaders are tired of software implementations that do more harm than good. Many have been burned by big ticket solutions which, even if the technical implementation...

Process improvement is all about simplifying, streamlining, and automating your existing processes to make them better. When they’re working optimally, your company can get...