In 2019, half of all US manufacturing and distribution sales – $8.4 trillion in business-to-business sales – were processed manually, with customer service representatives...

Business leaders are tired of software implementations that do more harm than good. Many have been burned by big ticket solutions which, even if the technical implementation...

Process improvement is all about simplifying, streamlining, and automating your existing processes to make them better. When they’re working optimally, your company can get...

While digital transformation has been a dominant theme in the strategy of most businesses for the past decade – a trend that’s accelerated since the advent of the COVID-19...

While C-level personnel usually have a holistic view of their organisation and understand how its processes fit together for the good of the entire business, the average...

While the goal of most business software is to increase productivity and profits, many organisations are not sure how to choose the optimal combination of solutions to...