Wells Fargo in a New Age of Banking Scandals

17-Oct-2016 13:45:03

Denis Bensch, CIO - To those of us who grew up with westerns and cowboy stories, Wells Fargo often generates an image of stage coaches, high-speed horse chases and...

Strategies for Organisational Transformation are a lot Like Home Renovation Plans

14-Sep-2016 08:00:00

BPM…BPO…BPR…Transformation…Workflow Automation… This is just some of the jargon used routinely in my line of work, and I’m sure it’s just a fraction of the consultant talk...

Learn BPMN 2.0 With This Free Quick Guide

08-Sep-2016 16:44:33

Knowing how your business operates is the first and the most essential step of business process improvement. Business Process Modelling and Notation (BPMN), provides a...

A Guide to Getting Started with Process Optimisation

19-Aug-2016 08:30:00

Why does process optimisation matter? Process optimisation is important to businesses because it helps them to meet their strategic objectives more efficiently. In turn,...

How to Lose a Customer in 10 Ways

08-Jun-2016 12:58:11

I’m pretty sure some businesses are using the plot from the movie, How to Lose a Guy in 10 Days, as the inspiration for forging customer relations.

Is your CIO Optimising your Business?

10-Dec-2015 09:00:00

As discussed in the previous articles, the role of the CIO is to control information within an organisation and to provide guidance on how to manage that information. The...

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