Innovation is the key that unlocks revolutionary business process design.

You may have read my previous article where I introduced the analogy of Business Process Management and Optimisation in parallel with Home Renovations. If not, you may want...

SharePoint has a workflow engine and is designed to manage document approvals, so why is it not the ideal Business Process Management Tool?

Denis Bensch, CIO - To those of us who grew up with westerns and cowboy stories, Wells Fargo often generates an image of stage coaches, high-speed horse chases and shootouts...

BPM…BPO…BPR…Transformation…Workflow Automation… This is just some of the jargon used routinely in my line of work, and I’m sure it’s just a fraction of the consultant talk...

Knowing how your business operates is the first and the most essential step of business process improvement. Business Process Modelling and Notation (BPMN), provides a...