If you’re on thin ice, you might as well dance

11-Jan-2013 12:19:04

An attitude adopted by many employees when procedural steps become laborious or too elaborate. It is human nature to seek out the simplest (read laziest) method to achieve...

Getting Started With Business Process Management

11-Jan-2013 08:30:00

To get started with a Business Process Management (BPM) initiative, you must be focused on delivering business value. Take an incremental approach that allows you to...

Don’t Underestimate the Importance of an Executive Sponsor

10-Jan-2013 12:00:05

Before embarking on any business process management (BPM) initiative, ensure that you have buy-in from senior management, and that all modifications fit into the larger...

Why Business Process Automation (BPA)?

06-Jan-2013 12:00:21

Better processes produce lower costs; reliable products; motivated employees; and happier customers. This starts with examining how work is accomplished, documenting current...

Public Opinion and Online Kangaroo Courts

11-Dec-2012 12:16:57

Modern culture affords a higher level of public transparency than ever before. Companies no longer have firm control over what information is made public. Modern technology...

Increase Process Agility With Minimal Change Management

09-Dec-2012 18:56:25

And enjoy these benefits:

  • better staff buy-in for process changes
  • cut training expenses requirements
  • maximise ROI by leveraging off established IT infrastructure
  • minimise...
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