An attitude adopted by many employees when procedural steps become laborious or too elaborate. It is human nature to seek out the simplest (read laziest) method to achieve...

Modern culture affords a higher level of public transparency than ever before. Companies no longer have firm control over what information is made public. Modern technology...

From ITWEB

Many South African organisations are not managing any business processes through a dedicated business process management (BPM) solution.

This was one of the key...

A far cry from early days when business process management was considered a solution for workflow, BPM is now valued as an engine for embedding companies’ rules systems and...

The typical three tier approach to classifying partners as one of three precious metals is a great theoretical start to categorising partners’ according to performance....

While it seems as though South Africa has remained relatively untouched by the economic gloom prevailing the rest of the world, it is not by default. With staunch fiscal...